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West Florida Bank Corporation (“Flagship Bank”) Notice of Data Event

Flagship Bank is providing notice of an incident that may affect some information of certain
individuals. While we are unaware of any actual or attempted misuse of information in relation
to this incident, we are providing details about the incident, our response, and resources available
to help individuals protect their information from possible misuse, should they determine it is
appropriate to do so.

What Happened? On May 7, 2025, Flagship Bank became aware of suspicious activity within
their environment. We promptly took steps to secure our network and launched an investigation.
The investigation determined unauthorized access within Flagship Bank’s environment occurred
on April 15, 2025, due to a social engineering scheme. Although we have no evidence of any
identity theft or fraud occurring in connection with this incident, Flagship Bank conducted a
review of relevant systems and is notifying those whose information was present within the
systems. That review recently concluded.

What Information Was Involved? The information stored in the impacted account during the
incident varies by individual and may include: Social Security number, financial account
information, payment card information, driver’s license number, date of birth, taxpayer
identification number, or passport number.

What We Are Doing. Information security is among Flagship Bank’s highest priorities, and we
have strict security measures in place to protect information in our care. As part of our ongoing
commitment to the privacy of information within our care, we have taken steps to further
strengthen and enhance the security of our network, including updating administrative and
technical safeguards, as well as providing additional cybersecurity training for our personnel.
We will also be notifying state regulators, as required.

What You Can Do. We encourage you to remain vigilant against incidents of identity theft and
fraud by reviewing your account statements and monitoring your free credit reports for
suspicious activity and to detect errors over the next 12 to 24 months. You may also review the
information contained in the attached Steps You Can Take to Help Protect Personal Information.
For More Information. If you have additional questions, or need assistance, please contact us at
1-833-752-1793 between 8am-8pm EST, Monday through Friday, excluding U.S. holidays.

Steps You Can Take To Help Protect Personal Information

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three
major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report,
visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also
directly contact the three major credit reporting bureaus listed below to request a free copy of
their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost.
An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a
fraud alert display on a consumer’s credit file, a business is required to take steps to verify the
consumer’s identity before extending new credit. If consumers are the victim of identity theft,
they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should
consumers wish to place a fraud alert, please contact any of the three major credit reporting
bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit
report, which will prohibit a credit bureau from releasing information in the credit report without
the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and
services from being approved in a consumer’s name without consent. However, consumers
should be aware that using a credit freeze to take control over who gets access to the personal
and financial information in their credit report may delay, interfere with, or prohibit the timely
approval of any subsequent request or application they make regarding a new loan, credit,
mortgage, or any other account involving the extension of credit. Pursuant to federal law,
consumers cannot be charged to place or lift a credit freeze on their credit report. To request a
credit freeze, individuals may need to provide some or all of the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or
ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement
agency concerning identity theft if they are a victim of identity theft.

Should consumers wish to place a credit freeze or fraud alert, please contact the three major
credit reporting bureaus listed below:

Equifax
https://www.equifax.com/personal/credit-report-services/
1-888-298-0045
Equifax Fraud Alert, P.O. Box 105069
Atlanta, GA 30348-5069
Equifax Credit Freeze, P.O. Box 105788
Atlanta, GA 30348-5788

Experian
https://www.experian.com/help/
1-888-397-3742
Experian Fraud Alert, P.O. Box
9554, Allen, TX 75013
Experian Credit Freeze, P.O.
Box 9554, Allen, TX 75013

TransUnion
https://www.transunion.com/data-breach-help
1-833-799-5355
TransUnion, P.O. Box 2000,
Chester, PA 19016
TransUnion, P.O. Box 160,
Woodlyn, PA 19094

Additional Information
Individuals may further educate themselves regarding identity theft, fraud alerts, credit freezes,
and the steps they can take to protect their personal information by contacting the consumer
reporting bureaus, the Federal Trade Commission, or their state Attorney General.

The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington,
D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-
4261. The Federal Trade Commission also encourages those who discover that their information
has been misused to file a complaint with them. Individuals can obtain further information on
how to file such a complaint by way of the contact information listed above. Individuals have the
right to file a police report if they ever experience identity theft or fraud. Please note that in order
to file a report with law enforcement for identity theft, individuals will likely need to provide
some proof that they have been a victim. Instances of known or suspected identity theft should
also be reported to law enforcement and their state Attorney General. This notice has not been
delayed by law enforcement.